Cancellation and Refund Policy
CERCARE International | Finding Molise Retreat
We understand that plans can change. At CERCARE International, we strive to offer a fair and transparent cancellation policy while honoring the commitments necessary to create a thoughtfully planned, small-group travel experience.
1. Guest Cancellations and Refunds
More than 60 days before the retreat
Guests who cancel more than 60 calendar days before the retreat start date will receive a full refund of all payments made toward the retreat, including the initial $500 deposit and any subsequent installment payments, subject to the payment-processing fee provisions below.
60 days or fewer before the retreat
Cancellations received 60 calendar days or fewer before the retreat start date are non-refundable. This applies to the initial deposit and all subsequent payments.
Cancellation requests must be submitted in writing to CERCARE International by email. The date the cancellation request is received will determine refund eligibility.
2. WeTravel Fees and Payment Processing
Retreat payments are processed through WeTravel, our booking and payment platform.
WeTravel service fees, payment-processing charges, and other transaction fees are governed by WeTravel's applicable policies. Certain fees may be non-refundable.
Any deductions from a refund will be limited to fees that are non-refundable and may lawfully be passed on to the guest. CERCARE International will communicate any applicable deductions before processing the refund.
3. Minimum Enrollment
Finding Molise requires a minimum of six paying participants.
CERCARE International reserves the right to cancel the retreat if this minimum enrollment is not reached.
A decision regarding cancellation due to insufficient enrollment will be made no later than 90 calendar days before the retreat start date. Registered guests will be notified promptly if the retreat cannot proceed.
4. Cancellation by CERCARE International
If CERCARE International cancels the retreat, guests will receive a full refund of all payments made toward the retreat, including deposits and installment payments.
This includes cancellations due to insufficient enrollment or other circumstances that prevent CERCARE International from operating the retreat.
Refunds will be processed through the original payment method whenever possible.
CERCARE International is not responsible for independently purchased airfare, accommodations, transportation, travel insurance, or other personal travel expenses, except where otherwise required by applicable law.
5. Travel Insurance
We strongly recommend that all guests purchase comprehensive travel insurance that includes trip cancellation, trip interruption, emergency medical coverage, and travel-related delays.
Guests are encouraged to review their insurance coverage carefully, particularly regarding cancellations due to illness, family emergencies, or unexpected travel disruptions.
Travel insurance is purchased independently and is not included in the retreat price unless expressly stated. Travel Insurance Comparisons
6. Changes to the Retreat
CERCARE International may make reasonable adjustments to the retreat itinerary, excursions, activities, or accommodations when necessary due to weather, safety considerations, local conditions, or circumstances beyond our control.
We will make every reasonable effort to provide comparable alternatives while preserving the overall character and quality of the retreat.
Any material changes affecting guests' rights will be handled in accordance with applicable law.
7. Acknowledgment of Policy
By completing a reservation and selecting the required acknowledgment checkbox during WeTravel checkout, guests confirm that they have read, understood, and agreed to this Cancellation and Refund Policy.
8. Questions and Cancellation Requests
For questions about this policy or to submit a cancellation request, please contact:
CERCARE International, through the contact information provided in your booking confirmation or on the CERCARE International website.